Case study

The right integrated talent solution for a complex hiring challenge

An integrated talent solution combining a contingent workforce program with RPO helped ensure one of the largest organizations in the entertainment industry could rebuild its workforce following a substantial furlough program.

Challenge

Following the furlough of thousands of team members during the pandemic, this organization needed to rebuild its workforce across 13 critical US locations for exempt and non-exempt talent. It needed an integrated talent solution to rebuild and create an advantage in the market.

Solution

For the non-exempt workforce, a substantial team of recruiters, administrators, and talent acquisition team members supplemented the client’s internal talent team to hire more than 20,000 employees in just 12 months. Due to the volume of employees required, a contingent talent program was implemented. For the exempt workforce, a recruitment process outsourcing (RPO) model was implemented. The RPO and contingent workforce teams worked together seamlessly to help deliver the talent needed to rebuild its workforce in multiple locations.

Results

Over a 24-month period, Wilson delivered a customized, integrated talent solution to bring the organization back to its full headcount.

Achievements included:

Delivered 100% of the talent requests for both exempt and non-exempt talent
Scored above average on candidate satisfaction surveys (4.33 exempt to 4.66 non-exempt) with a goal of 4 out of 5 set by the client
Hired 24,000 non-exempt and nearly 6,000 exempt team members in a calendar year
100% fill rate
4.66/5 candidate satisfaction
30,000 team members engaged in a single year

100%

Fill rate

4.66/5

Candidate satisfaction from 50,000+ candidates over 36 months of the program

30,000

Team members engaged in one year